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We process millions of orders in our warehouses at Buske Logistics for clients such as PepsiCo and Golden Valley Food every year. How orders move through our warehouses is a complex with many moving parts.
Using our warehouse in Tampa, Florida, as an example, we will provide a comprehensive look at how orders are processed on a daily basis.
In the fast-paced world of logistics, our warehouse in Tampa or any other location plays a vital role in fulfilling orders quickly and accurately. When an order comes in, the clock starts ticking. From picking and packing to shipping, each step must be meticulously managed.
The process begins when an order is placed, typically through an e-commerce platform or a business's ERP system. This order is then transmitted to the warehouse management system (WMS) via EDI or an API connection and to the transportation management system (TMS). Once an order is transmitted, the clock starts:
The WMS acts as a book of record for all of the inventory in a warehouse and facilitates the preparation of a given order.
While the WMS system is preparing the picking and preparation of the order, there is also a process involved to make sure the truck is there to pick up an order when it’s ready.
Once validated, the order moves to the picking stage. Order picking is the process of retrieving items from their storage locations. This can be a manual or automated process, depending on the warehouse's infrastructure.
For instance, Buske Logistics uses Made4Net’s WMS to automate the order-picking process. This technology increases efficiency and reduces downtime, ensuring that items are picked accurately and quickly.
After picking, items are moved to the packing area. This is typical only in eCommerce where cases are broken apart to retrieve individual items and have to be repacked.
In the order packing step, orders are carefully packaged to ensure they are secure during transit. Proper packing is crucial, especially for fragile or high-value items.
For example, when handling delicate bottles for Yuengling, Buske uses specialized packaging materials and techniques that significantly minimize the risk of damage. Our approach to packing and labeling ensures that orders arrive safely and in perfect condition.
Before WMS solutions were an option, orders were physically checked for the correct SKUs and quantities. With the advent of automated picking procedures using scan guns, it leaves very little room for error to require a quality check.
Once the order passes all other steps, it is ready for dispatch. Orders are sorted based on their delivery location, pick-up appointment, and carrier. At our warehouse in Tampa, we have robust relationships with multiple carriers, ensuring flexibility and reliability in shipping options.
The final stage is delivering the order to the customer. Larger customers and carriers will send back what’s called a POD or proof of delivery. For larger customers like Walmart Distribution Centers, that can be a simple scan from the forklift driver that sends a signal to the shipper’s ERP, WMS, and TMS that this order has been received. For eCommerce and smaller customers, that could simply be a picture that is sent by the carrier to a recipient’s email address.
If an order has a different quantity than what was delivered, a process will start to correct the right quantities.
We pride ourselves on our efficient and reliable order processing capabilities. Our warehouse in Tampa and other locations are equipped to handle high volumes with precision and speed.
For example, when working with PepsiCo, we seamlessly integrate our systems to manage their high-demand inventory, ensuring their products are always available and delivered on time.
For instance, when we partnered with Molson Coors, we integrated advanced warehouse management software Made4Net that automates inventory tracking and order picking.
This system enables real-time monitoring and precise handling of their extensive product range, significantly reducing errors and speeding up the order fulfillment process.
1. What are the main steps involved in order processing in a warehouse?
Order processing typically involves receiving the order, inventory management, picking, packing, quality control, and shipping. Each step is crucial for ensuring that the order is fulfilled accurately and efficiently.
2. How can I ensure my warehouse processes are efficient?
Implementing advanced technologies like automated order management systems, efficient inventory control, and automated picking can significantly improve efficiency. Partnering with a reliable provider like Buske Logistics can also ensure high standards and reliability.
3. Why is quality control important in order processing?
Quality control helps to ensure that the correct items are shipped in good condition, minimizing returns and enhancing customer satisfaction. This step is vital for maintaining a positive customer experience.
Efficient order processing is critical for any business relying on warehousing. From the moment an order is received until it is dispatched, each step must be carefully managed to ensure customer satisfaction.
Buske Logistics provides comprehensive warehousing and logistics solutions that streamline this process, offering robust warehouse services in Tampa and beyond.
If you are looking for a reliable partner to handle your warehousing and order processing needs, look no further. Our expertise and advanced solutions can help you achieve operational excellence and meet your customers' expectations consistently.
Contact us today to discover how we can support your business needs.
